How do you find out what Amazon is charging me for?.Why do I have to pay for Amazon music if I have Prime?.What’s more, you can listen offline and with unlimited skips. For Prime members it features 2 million songs - including thousands of stations and top playlists - plus millions of podcast episodes. Why do I have to pay for Amazon music if I have Prime?Īmazon Music is a streaming service included with your Prime membership at no extra charge. To report suspected fraud or unauthorized access to your account, please contact us toll-free at 86. How do I contact Amazon about an unknown charge? A bank has placed an authorization hold for recently canceled or changed orders. For more information, go to Manage Your Prime Membership. The following are common scenarios for unknown charges: An Amazon Prime yearly subscription was renewed. Why is Amazon Prime charging me when I don’t have an account? Enter information about the transaction as prompted.On the View Order Details page, click File/View Claim.On the Account Activity page, find the appropriate order or transaction, and then click Details.

Go to your Account Activity, and then sign in.To prevent future accidental purchases, Require a Voice Code for Purchases with Alexa. Go to Your Amazon Music Settings to select a different plan or renewal option. You may have accidentally signed up for Amazon Music Unlimited on additional devices.

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